Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Learn more about how to certify to ISO 9001:2015 and transition from ISO 9001:2008. Buy the official quality management systems standard from ASQ.org.

The approach is designed to help build a quality work environment—physically and mentally. 5S achieves “a place for everything and everything in its place.”

Have a Standards Question? Ask the Experts! Submit your technical questions about an international or American national standard to our panel of seasoned quality professionals.

Quincy offers 24/7 access to expert insights, tailored recommendations, and ASQ’s extensive content library at your fingertips. From solving quality challenges to offering deep dives into hot …

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

He is a certified lean Six Sigma Master Black Belt and an ASQ-certified Six Sigma Black Belt, manager of quality/organizational excellence, quality technician and quality engineer.

A Study In Measurement (Quality Progress) This article details how gage repeatability and reproducibility studies can determine whether a measurement system is acceptable.

Jul 20, 2025 · At its core, service quality is the customer’s perceived difference between the benefits they expect and the benefits they actually receive. Unlike products, services are …

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.