AI agents handle complex, autonomous tasks beyond simple commands, showcasing advanced decision-making and adaptability. The ...

Daniels' mother, Regina Jackson, is a certified NFL agent after earning the title earlier in the year. However, Jackson was not a certified agent when Daniels first entered the le ...

Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Writer CEO May Habib explains the four things companies need to know before setting off on their agentic AI journey.

Instead of just using AI to query and better understand data, the two new applications will enable organizations to use enterprise AI to build agent-driven workflows as well as applications. The ...