Those impacted by Verizon’s outage can still make calls and access the internet over Wi-Fi. To make sure Wi-Fi calling is ...

Shortly after resolving the outage, which lasted about 10 hours, Verizon granted the request of angry customers by promising ...

Verizon faced a significant mobile service outage on January 14. The company apologized to its customers and offered $20 ...

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as ...

From safety risks to financial hits, Verizon customers recount the nightmare of Wednesday's 10-hour nationwide outage.

In New York, Assemblywoman Linda B. Rosenthal has already sponsored a bill that would require automatic outage-related ...

Thousands were disconnected from making phone calls, text messages and using other phone services on Wednesday during a ...

A look back at the January 14 Verizon outage that left 2 million in SOS mode. From Krispy Kreme's "sweet backup" to the FCC's investigation, here's what happened.

The outage's only close contender in the worst cell service implosion of the 2020s would be the great AT&T nightmare of Feb.

If you’re a Verizon customer and noticed that your phone was on SOS mode all day on January 14, here’s how you can get that ...