Verizon is looking to attract and retain customers by offering new, simpler plans that will drop activation and upgrade fees while also rolling out a new loyalty program offering discounts and other ...

I've been a Verizon customer since T-Mobile and Sprint merged, and I've always had consistent luck getting solid service, even in crowded environments and intense weather. This year, I moved states ...

Verizon sent one of its customers a “refurbished” phone equipped with a Mobile Device Management (MDM) profile that gave the company remote control over the device. The serious mistake raises ...

Verizon has added on a step for customers wanting to unlock their fully paid-off devices by introducing a new waiting period in certain cases. Under Verizon’s current device-unlocking policy, ...

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their phones unlocked. The latest version of Verizon’s device unlocking policy ...

Following FCC changes, Verizon has announced an updated device unlocking policy, with the carrier no longer automatically unlocking devices, and implementing a 365-day unlock policy on prepaid devices ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Verizon experienced an outage across the U.S. that started soon after 12 p.m. Eastern time ...

Some questions remain about the cause of the hours-long Verizon outage that impacted cell service for over a million customers on Jan. 14. Service was totally restored after 10 p.m. ET on Wednesday, ...

Xi'an UniStrong Telecommunications Co., Ltd. California state regulators said Verizon committed to investing in 75,000 new fiber locations and building 25 new wireless towers to expand service in ...

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Verizon is laying off more than 13,000 employees across its company, CEO Dan Schulman told employees on Thursday, Nov. 20. In an internal memo obtained by USA TODAY, Schulman informed employees on Nov ...

Verizon on Monday named former PayPal CEO Dan Schulman as the company's new CEO, effective immediately. Schulman replaces Hans Vestberg, who led the company since 2018. In its announcement, Verizon ...