Usamah Ward (pictured) had amassed more than 90,000 Nectar points by doing his shopping at the Whitechapel branch of ...

In Southampton stores such as Asda and Lordshill Sainsbury’s, they have prioritised self-serve kiosks as their main type of checkout, making up between 80 per cent - 90 per cent of the options ...

Sainsbury’s loyalty programme, Nectar, continues to bolster customer engagement ... increasingly perceived Sainsbury’s as ...

Sainsbury's sells the Argos credit card portfolio to NewDay for £720m as it continues its financial services realignment.

People who have visited Sainsbury's Darlington superstore on Victoria Road and the Durham superstore at the Arnison Centre have taken aim at the ...

The supermarket chain, which owns Argos, plans to shut nine more standalone locations in the upcoming financial year.

Sainsbury's, which is rivalled by the likes of Tesco, Morrisons, Asda and more, has sparked customer outrage after axing its ...

Starbucks’ new Chairman and CEO Brian Niccol wants customers to get their orders hand-delivered by a barista in four minutes ...

The America's Best Customer Service 2025 rankings were identified from the results of an independent survey of more than 28,000 U.S. customers who have either made purchases, used services ...

A new Sainsbury's store will be opening in a Suffolk seaside ... which is great news for us as customers to be able to see the faces and customer service we are familiar with, as much as it ...

Sainsbury’s has announced it’s making a big change ... “It’s an example of how you stare at the problem differently and give customer the choice back, rather than perpetuate either a ...