Verizon faced a significant mobile service outage on January 14. The company apologized to its customers and offered $20 ...

Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has ...

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's ...

Verizon's outage on Wednesday left millions of customers without service for much of Wednesday, due to what the network is ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not ...

Use the App: Open the MyVerizon App directly from your phone’s home screen. Check ‘Verizon Up’: Navigate to the “Rewards” or ...

The Verizon outage didn’t impact only Verizon users.

Verizon announced today that it would give all of its customers a $20 credit after experiencing a 10-hour outage yesterday.

On Jan. 15, Verizon also announced that it will issue $20 outage credit to customers affected, but they must log on and ...

Verizon is offering customers a $20 account credit following a massive outage that brought down service across the US on ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...