Verizon faced a significant mobile service outage on January 14. The company apologized to its customers and offered $20 ...

In a post on X, officials said the company planned to issue account credits to customers affected by an outage on Wednesday.

Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has ...

Did you get a text from Verizon about a $20 account credit? You're not alone — and you're probably wondering whether it's ...

"I can confirm this is the text that is being sent out. All customers will receive it by Noon today. They can also simply log ...

Verizon services went down tens of thousands of customers on Wednesday.

Verizon customers impacted by the recent service outage can soon claim a $20 credit. Here's what Illinois users should know.

Verizon has begun sending text messages with instructions on how to redeem a $20 account credit for last week's nationwide ...

Verizon's outage on Wednesday left millions of customers without service for much of Wednesday, due to what the network is ...

Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not ...

Use the App: Open the MyVerizon App directly from your phone’s home screen. Check ‘Verizon Up’: Navigate to the “Rewards” or ...