NOW's AI-led workflow platform, large-deal momentum and faster growth give it an edge over CRM despite a richer valuation.

Indianapolis-based Elevance Health, which operates Anthem Blue Cross and Blue Shield in Indiana, is embracing artificial intelligence, or AI, by expanding the use of digital tools such as Virtual ...

Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

Open enrollment — the annual window when employees can adjust their benefits — may deliver sticker shock this year. Workers are likely to pay between 6% to 7% more for their 2026 employer-sponsored ...

Achieva focuses on delivering seamless AI integration that strengthens sales, service, and marketing performance across the customer lifecycle for enterprises using Salesforce. For Insurance carriers ...

In a decisive move to accelerate innovation in enterprise technology, Achieva Inc. today announced its official launch. The company will strategically focus on delivering AI-powered Salesforce ...

Aug 13 (Reuters) - Israeli software provider Sapiens International (SPNS.O), opens new tab said on Wednesday that it will be acquired by Advent International for $2.5 billion in cash, as the U.S.

Les Masterson is a deputy editor and insurance analyst at Forbes Advisor. He has been a journalist, reporter, editor and content creator for more than 25 years. He has covered insurance for a decade, ...

Many people feel that finding a lifelong partner can require a good bit of luck...but can the same be said for lifelong healthcare? Today, Brittany is joined by Maris Kreizman, author of I Want to ...

You wouldn’t eat moldy leftovers or go a week without brushing your teeth (we hope). So why are you OK with bloated spreadsheets, duplicate records and stale customer relationship management, or CRM, ...