Executive Director of the Resource Centre for Human Rights & Civic Education (CHRICED), Ibrahim Zikirullahi, has warned Nigeria to avoid a one-party State, saying that nations that experienced it in ...

The UK’s contact centre sector is set to open its doors and showcase its collective achievements as part of the inaugural National Contact Centre Day – which will take place on 4 March 2026. National ...

First Deputy Speaker of the Federation Council of the Russian Federal Assembly Andrey Vladimirovich Yatskin praised the Joint Vietnam-Russia Tropical Science and Technology Research Centre in Hanoi as ...

Hanoi (VNA) – First Deputy Speaker of the Federation Council of the Russian Federal Assembly Andrey Vladimirovich Yatskin praised the Joint Vietnam-Russia Tropical Science and Technology Research ...

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Canadians expect and deserve timely, reliable, and accurate service from the Canada Revenue Agency (CRA). Supporting Canadians is a responsibility we take seriously. Canadians expect and deserve ...

Construction work is taking place on a new "fit-for-purpose" family contact centre in Worksop. Work officially began on the project in the summer, and Nottinghamshire County Council said it is due to ...

Calgarians receiving AISH will no longer have access to a case worker, and will need to call a general phone line to address their needs with a staff member, a letter from the province states. The ...

COMPANY NEWS: The first regional guide to spotlight enterprise leaders, mid-market challengers, and the rise of hyperscalers reshaping customer experience across APAC. CrayonIQ today announced the ...

The recently announced results of the 2025 ‘Hybrid Working in the Contact Centre’ market survey proved that hybrid working is here to stay but that UK organisations are still struggling with workplace ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...