Several police departments announced that they will be switching their dispatch center, leading to some criticism from the Box Elder Sheriff. During a press conference, Brigham City Police Chief ...

Big accompanying U.S. press pool may help Americans understand China's current strengths: U.S.-China Business Council ...

FedEx announced it will permanently close its Manhattan ship center at 809 M Levee Drive on Feb. 28. The message to FedEx ...

FedEx (FDX) earns a Buy rating, driven by a strategic shift toward premium B2B verticals and robust cost reduction programs.

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min A joint venture has purchased a ...

Tampa General Hospital's call center managed a dynamic environment with high call volumes and frequent recurring inquiries, presenting opportunities to enhance efficiency and customer experience. A ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

FedEx (NYSE: FDX) and UPS (NYSE: UPS) may see near-term earnings pressure as grounded cargo aircraft reduce capacity during peak holiday demand. Forced reliance on alternative carriers, including the ...

NASHVILLE, Tenn. (WKRN) — A Tennessee nonprofit has raised the alarm over a new plan involving the U.S. Immigration and Customs Enforcement. ICE is looking to build a “national call center” in ...