The survey conducted by Arizona State University’s (ASU) business school confirms a record number of problems with products ...

Today’s job market can be a confusing and frustrating place for job seekers. News headlines often warn of layoffs and hiring ...

In health care, leading means taking on roles needed to start a program, knowing every corner of the institution and being ...

When patients are overcharged, a refund process that prioritizes speed, communication and transparency should be the goal.

Keep in mind there isn’t a one-size-fits-all solution for your business. You’ll want to consider several factors to be sure ...

A major data breach at health insurance giant Blue Shield of California appears to be a case of misconfiguring advertising ...

A lawsuit filed in Chattanooga claims a debt collection company was 'reckless' and 'grossly negligent' when it took 5 days to ...

Bupa has confirmed its initial investments under the Bupa Ventures Fund, allocating close to $2.2 million to three early-stage Australian start-ups. The investments are part of the company’s broader ...

Secretary of Veterans Affairs Doug Collins describes a focus on 'customer service' as he settles into his role leading the ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

More than 20 rural Ohio hospitals are banding together in an effort to strengthen care and lower costs for some of Ohio's most health care-deprived populations. The 26 hospitals launched the Ohio ...

The strike that hit the Kuwaiti Field Hospital in the Muwasi area was the second on a Gaza health facility in three days, coming after the last major hospital still providing critical care in the ...