Canon U.S.A. was listed among the 600 companies recognized for offering the best customer service in America, according to ...

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

Investopedia / Crea Taylor A customer ... goods and services and how those decisions impact companies and economies. Understanding customers enables businesses to create effective marketing ...

MTN Ghana has poured more than $1 billion into enhancing its customer service framework over the past half-decade, according to Chief Executive Officer Stephen Blewett. The telecom giant’s ...

Despite dealing with economic uncertainty, these early-stage businesses are not just surviving, they’re setting themselves up for success by embracing technology, refining marketing strategies, and ...

Calling customer service is becoming an increasingly frustrating experience that includes automated messages asking customers to be patient. It's an experience that experts say will continue ...