Startups and big tech companies have aggressively used AI to help developers write code or learn programming better. People ...

Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

A new study reveals that AI-assisted customer service agents work faster and more efficiently, with the biggest gains seen ...

Joining us on today’s Inside Automotive is John Fairchild President of Fairchild Automotive Solutions, to share ...

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer service, as recently reported in a Gartner report on the three technologies that ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

The staff at the city mosque here will soon be required to wear a standard uniform and undergo customer service training ...

If you’ve received poor products or services, don’t suffer financial detriment - MoneyMagpie Editor and financial expert ...

The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

VAUGHAN, ON / ACCESS Newswire / January 31, 2025 / In response to the growing demand for high-quality home renovations, AGM Renovations is expanding its workforce across Ontario. As the home ...