The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

Joining us on today’s Inside Automotive is John Fairchild President of Fairchild Automotive Solutions, to share ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

The staff at the city mosque here will soon be required to wear a standard uniform and undergo customer service training ...

Operating a restaurant requires efficient management, great customer service, and adaptability. As restaurant operators know, ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

A new study reveals that AI-assisted customer service agents work faster and more efficiently, with the biggest gains seen ...

As part of ongoing efforts to repurpose waste and connect with communities, Emirates has recently distributed more than ...

After training sessions Scotiabank staff members will be able to sign basic customer service terms, while videos from the ...

Ultimately, investing in forwarder TMS software is a significant decision that can greatly impact logistics operations. By ...