How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

The Edmonton Police Service (EPS) is welcoming its first Operational Stress Intervention Dog (OSID): Blaise. “Whether it’s a difficult call during a tough day, or the need for a calming ...

“Looking back at my years working with trauma-exposed professionals and service and intervention dogs, this has really just hit a pinnacle. Blaise is a very, very special dog.” ...

White Bird’s CAHOOTS program, which provides services to people in crisis, will no longer serve the city of Eugene. Employees had been warning of impending cuts for months, and White Bird had ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

LeaMond said AARP is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a skyrocketing rate of "agent busy" messages. That metric tracks the ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

Less-than-truckload carrier Saia is laying off its customer service teams, opting to have local terminals handle the service function moving forward, a source close to the matter told FreightWaves.