The restaurant industry is highly competitive. Here's how your restaurant can save money and attract new customers.

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Southwest's new $35 bag taxes make people angry: long lineups, unfriendly staff, and lost loyalty as "bags fly free" expires ...

Season’s beatings from San Francisco! Wild video shows a San Francisco restaurant worker body-slamming an angry, boozed-up patron — after she harassed staffers and attacked another customer at the ...

Guests were sent scrambling on Nov. 9 when the hotel-and-apartment rental company Sonder abruptly shut down during their stays. Their keycards suddenly stopped working, locking some customers out with ...

A disturbance occurred at Denny’s Nov. 21 when a man and woman threw food at employees around 4:15 a.m. The unknown man and woman were gone before officers arrived. The staff explained that the two ...

The Dallas Mavericks thought they had a chance to send the game to overtime against the Knicks. Brandon Williams made a layup with under a second left in the fourth quarter to tie the game.

And yet, one of the things Conrad seems to find time for on a regular basis is replying to angry customers on Threads. For example, a Sonos customer posted a blistering, painfully familiar rant about ...

Two Queens store workers were shot Saturday afternoon after a dispute with a disgruntled customer inside the outlet, cops said. A 34-year-old man was shot in the left side of his chest and a ...

JAMAICA, Queens (WABC) -- An argument between the customer and the workers escalated into gunfire at a store in Jamaica, Queens, police said. The shooting happened at Great Savings on Jamaica Avenue ...

9:16 a.m. Nov. 17, 2025: A previous version of this article incorrectly described a McDonald’s chief executive’s statement. The statement was about an industry-wide trend, not just McDonald’s. In the ...