Behavior-tracking software firm Amplitude Inc. today announced the launch of AI Feedback, a customer feedback engine using large language model technology that automatically turns raw input into ...

The Department of Veterans Affairs is conducting market research on the Genesys Cloud Customer Experience using Magnify Framework Infrastructure as a Service. According to the department’s request for ...

PHOENIX — Arizona Public Service, the state’s largest utility, has released dates for public hearings related to its proposed 14% rate hike. The company is required to hold hearings before the Arizona ...

Experts say the vulnerability in Lenovo’s GPT-4-powered chatbot reflects a broader enterprise trend: deploying AI tools without applying the same security rigor as traditional applications. Critical ...

WASHINGTON (WBAY) - The Federal Communications Commission is seeking public information on the effects of the Cellcom outage that happened in May. The company first reported the outage on May 14. It ...

'Modern Family' star quotes classic scene in coming out post: 'I'm gay!' Crashes happen sooner or later, I want you to be ready, says Jim Cramer Trump reveals new price tag for Canada to join "Golden ...

Tasked with gathering medical device customer input but unsure where to begin? Elevate your customer visits with these six tips that will help you set yourself up for success, maximize the customer ...

WOODLAND HILLS, Calif.--(BUSINESS WIRE)--Input 1, a digital billing and payments provider to the insurance industry, is excited to announce that Western Premium Finance, LLC has selected Input 1’s ...

Showing a demo of a flashy, generative AI-powered customer agent is easy. Both newly formed startups and established tech leaders are offering them up—and the market is only trending upwards. The use ...

Stripe is a payments technology company worth over $91 billion. Every other week, the startup invites one customer to give feedback on its products at a management meeting with 40 company leaders.