Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Italy’s data protection authority on Thursday blocked access to the Chinese AI application DeepSeek to protect users' data ...

OpenAI has recently launched the ChatGPT Gov, the company's tailored version of ChatGPT, for the US government.

Some mistakes are inevitable. But there are ways to ask a chatbot questions that make it more likely that it won’t make stuff up.

Hackers are using the Gemini chatbot for coding, to identify attack points, and for creating fake information, Google said.