SSA walked back a separate memo that directed field offices to only schedule initial claims over the phone, and to limit ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

How current education trends are shaping future workforce readiness, productivity, and long-term business competitiveness—and ...

A new data platform from the Office of Personnel Management reaffirms the significant reshaping the federal workforce experienced over the last year.

The Social Security Administration began the second Trump administration with a hostile takeover. It ends the year in turmoil ...

European lenders are racing to automate everything from call centers to compliance, and the human cost is starting to come ...

Retail is quietly shedding human workers as automation moves from pilot projects to everyday practice. Instead of a sudden ...

Dr. Sara Hale, the former chief operating officer of the Milford School District, has filed to run for the at-large seat on ...

ATS' cloud-based TimeCom® Solution now integrates seamlessly with Legion's Workforce Management Platform WINDSOR, CT / ...

MONTREAL, Jan. 12, 2026 /CNW/ - LGI Healthcare Solutions, a Canadian leader in healthcare IT, is pleased to announce that St. Joseph's at Fleming, a long-term care organization, has selected LGI ...

IntelyCare, a tech-enabled healthcare staffing platform, acquired acute care labor marketplace CareRev to build out its ...