It might feel like you’re getting a lot done, but this sort of chronic multitasking isn’t necessarily working in your favor. ...

Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and ...

Bookkeepers manage financial records, track transactions, and ensure accuracy in a company’s finances. If you have an eye for ...

Companies benefiting from A.I. should donate a small percentage of their profits to retrain the workers the tech will displace.

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

The tech industry is on a tear, building data centers for AI as quickly as they can buy up the land. The sky-high energy costs and logistical headaches of managing all those data centers have prompted ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

A new study featuring faculty at Binghamton University, State Univesrity of New York reveals that when you multitask, phishers win. Picture this: You’re on a Zoom call, Slack is buzzing, three ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...

iPadOS 26 introduces a whole new multitasking system that provides a Mac-like experience on the iPad. You can open multiple app windows at once, arrange them how you like, and even use Mac-style ...

The McKinsey report, titled “Scaling bigger, faster, cheaper data centers with smarter designs,” provides the foundation for these bullish projections. It shows total data center capacity demand, ...