Alaska Airlines delayed the delivery of two planes from Brazilian manufacturer Embraer last month, citing the “uncertain ...

The head of Alaska Air Group Inc. expects domestic fares to remain weak into the latter half of the year until capacity ...

What happens when you use Alaska Airlines miles to buy tickets for an Aer Lingus flight but Iberia Airlines denies you entry ...

O ver the past four months, airlines have had to battle several industry headwinds, many of which have forced carriers to ...

Frontier Airlines received the most customer complaints for the third year in a row, as complaints against US airlines ...

Frontier Airlines had nearly double the number of complaints per 100,000 passengers as Spirit, which came in second last year ...

Experts weigh in on what travelers can do if facing delays or cancellations, and how to be proactive for upcoming flights.

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its ... retail and customer service at J.D. Power, said in a statement.

Their service ratings are ... JetBlue ranked the highest in customer satisfaction in the first/business segment, while Delta came in second and Alaska Airlines in third. In premium economy ...

Industry experts believe Alaska Airlines could emerge as a strong contender due to its reputation for excellent customer service and one of the most rewarding frequent-flyer programs in the industry.

If you run into an issue when catching a flight, it can be reassuring to have the time and the attention of both customer service and gate agents. But American Airlines appears to be changing the ...

When it comes to flying to a destination in the event of an unfortunate occasion, some airlines help alleviate the stress by offering discounted fares. Alaska Airlines offers a 10% discount off ...