AI agents handle complex, autonomous tasks beyond simple commands, showcasing advanced decision-making and adaptability. The ...

Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

Generative AI is revolutionizing virtual agent capabilities. This technology enables a more sophisticated and conversational approach to customer interactions. Contact centers are evolving beyond the ...

In an era of rapid technological advancement, solutions enhancing efficiency and productivity are vital. Sujith Kumar ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Zenless Zone Zero’s Virtual Battlefield Mayhem is one of the many activities scheduled for the version 1.3 update.

GSK is carving out a niche for Blenrep in the second-line multiple myeloma setting, for which it projects a multi-blockbuster ...

Business travel has evolved dramatically in recent years, with artificial intelligence (AI) reshaping how employees ...

Virtual tours have also become more sophisticated, with augmented reality features and agent interaction happening in real ...

Bullock, a real estate agent in Williamsburg for the past four years, and business partner Rachel Lattin-Atkinson started A-Z Media Company.

The International Armenian Literary Alliance (IALA) is pleased to invite you to “The Business of Writing,” a free and virtual ...

What’s abundantly clear is that he won’t be staying in Turkey any longer than is necessary. If Newcastle could land a player ...