SMART, one of the premier providers of workforce management solutions, recently announced that it has extended its offering to the NHS with the addition of fully integrated SMART Doctors Rostering.

Ciena is a Web-scale networking whiz, with unparalleled expertise in implementing the next generation in programmable networking solutions. However, in a step to improve revenue processes in its NFV ...

An interesting report on the recent master agent get-together from industry observer Khali Henderson—was it a smackdown or a mashup? Henderson says the talk among master agents at the 2011 ...

DukeNet Communications has completed a significant expansion of its fiber network. Now, the master agent targeting companies in Birmingham and Huntsville, Ala ...

Recently, AT&T (News - Alert) has reached a tentative agreement with the Communications Workers of America (CWA) District 6 in wireline contract negotiations. AT&T is among the largest employers in ...

Innovative Unified Communications as a Service (UCaaS) provider Thinking Phone Networks announced that Gartner (News - Alert) has once again listed the company as one of the leaders of the UCaaS ...

Targeting multiple channels poses a challenge to call centers that are already struggling to manage their call center’s workforce and customer experiences. But diversifying target channels doesn’t ...

If you don’t have your smartphone with you when you’re reading an e-book on Kindle Fire, but still want to send text messages or make a call, you don’t have to worry. The Kindle Fire, a mini tablet ...

Spread Networks, a privately-owned telecommunications provider has launched a dark fiber private network specifically optimized for ultra-low latency for financial industry customers who communicate ...

Unimax (News - Alert) Systems Corporation, a provider of telecom configuration management software and unified voice administration, announced the release of two new editions to its 2nd Nature PBX ...

DPD International has unveiled new network fax enterprise software, GoldFax 8.0, featuring improved functionality, greater support for MFP integration, archiving options with GoldFax Insight and new ...

Mobility is a clear need within the enterprise as professionals and key employees throughout multiple divisions often need to be able to perform in the field, meet customers on their own premises or ...