The power of celebrity endorsements in shaping public perception and increasing product sales is well known—but securing a high-profile shareholder is an oft-overlooked way to boost credibility, sway ...

Yet a closer look at 1,500 organizations in Upwork Research Institute’s recent Work Innovators study reveals a shift toward ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds, but customers are ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

My dad was a man of few words—quiet and gentle, not one to talk about himself. He lived with Parkinson’s, but he never let that define him. Not long before he passed, I asked him how he wanted ...

While concerns about the risks of generative AI persist, people are increasingly embracing AI’s power and practical applications in everyday life. But despite sharing common underlying ...

After more than two years of build-up and buzz, headlines are still promising that AI is introducing societal changes of revolutionary proportions. Meanwhile, there’s persistent unease about the ...

Peter looked like a sure thing. The board of directors was deciding on the next CEO, and Peter was a star performer from the C-suite. He’d succeeded in every role given to him. His past ...