Attend contact centre training courses, webinars, exhibitions and much more. 147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish ...

Disrupt is the must-attend event for CX innovators across Europe, looking at the intersection of cutting edge technology and the world of customer experience. Tobacco Dock. Wapping Lane, London E1W ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...

What UK Customers Really Want from Contact Centres in 2025 We’ve recently launched our “Voice of the Consumer” research at ...

Insurance Revolution Bespoke AI-Powered Speech Analytics Solution - contact centre call centre products speech analytics ...

Calabrio Names Frank Ciccone CRO as the Company Accelerates Growth and Customer Experience Innovations Veteran customer ...

New research from Ventrica shows that human experiences could unleash £100 more per customer service enquiry - contact centre ...