Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while ...

Kelley Mack, an American TV actress who appeared in AMC’s “The Walking Dead,” “9-1-1” and “Chicago Med,” died on Aug. 2. She ...

Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...

Brandon Chambers just moved to North Carolina to join Wolfpack staff. Seeking to update his driver’s license, he encountered DMV issues.

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...

CHARLOTTE, N.C. (WBTV) - DMV woes continue across the Tar Heel State from increased wait times for customers to a decrease in employee morale. The Office of the State Auditor just wrapped up two ...

On Friday, Channel 9 reported that the state auditor released preliminary results in June that said staffing for the DMV is ...

Despite the state auditor’s office recommending a split between the DMV and NCDOT, the NCDOT said it disagrees with the recommendation and claimed “enhanced collaboration” between the two is ...

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

The North Carolina Office of the State Auditor (OSA) has released two audits of North Carolina’s Division of Motor Vehicles (DMV). The reports – including a per ...

A Mobile ID is the digital equivalent of a physical driver’s license. It's already in use in more than a dozen states. The North Carolina Division of Motor Vehicles said it is currently exploring how ...

We want to be a premier customer service organization.New sights set for the DMV. What a state audit reveals about the organization, and how the commissioner pl ...