At the end of August, Abi Caswell, owner of Batter bakery in Hammond, Louisiana, posted a TikTok about a customer who ordered ...

There are different ways companies can help their customers. It’s pretty cool how many options there are now but it all starts with a great customer support. Let’s check out different types of ...

When planning a cruise vacation, having access to reliable customer service is essential. Royal Caribbean International, one ...

In Southampton stores such as Asda and Lordshill Sainsbury’s, they have prioritised self-serve kiosks as their main type of checkout, making up between 80 per cent - 90 per cent of the options ...

Sainsbury’s has issued a major update on Argos store closure plans ... improving availability, convenience and service for ...

Sainsbury's, which is rivalled by the likes of Tesco, Morrisons, Asda and more, has sparked customer outrage after axing its ...

Sainsbury’s has announced it’s making a big change ... “It’s an example of how you stare at the problem differently and give customer the choice back, rather than perpetuate either a ...

“Our trial in Cobham and Witney is the latest example of that and we are listening to colleague and customer feedback.” However, Sainsbury’s isn’t the first supermarket to implement ...

Sainsbury's apologises customers as FSA issues 'do not eat' warning Lidl faces backlash after introducing some cashless self-service tills ... trend is eroding customer experience.