Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback ...

Positive reviews can tip the scales in favor of a business, while negative reviews can provide an opportunity to address concerns and showcase excellent customer service.

Positive customer reviews create tangible benefits for a business. ... Research Report 3 Customer Service AI Trends That Are Actually Moving the Needle Because talk is cheap.

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Online reviews hold more power than ever before. With just ...

These reviews can be incorporated in social media ads or featured prominently on your website. ... is the potential for strong customer service to turn into positive word-of-mouth recommendations.

New Study Finds That Review Requests Should Be Treated Like Customer Service Discover how to boost your business's online reputation with insights from a major study. Miriam Ellis ...

The paradox of modern customer service. Humans have never been more connected. At the touch of a button, you can video call a loved one on the other side of the world — amazing!