When people think of customer reviews, they often focus on leaving negative feedback if something goes wrong. However, it’s important to also consider the positive reviews that your customers may be ...

How important are online ratings and reviews? Our annual customer experience research found that 85% of U.S. customers say ratings and reviews help them decide if they want to make a purchase. That’s ...

Danny is the founder and owner of Dsquared Media, a website design and marketing company located in West Palm Beach, FL. If you have a business that is marketed on the internet and has a website, you ...