A retired manager tells how IT at Starbucks went from muddle to organized via a service catalog. Three years ago, Starbucks’ IT department found its services as muddled as a “venti soy, decaf mocha, ...

What's a service catalog? Is it iTunes for the enterprise? Is it an online directory? Is it a resource for developers? Is it one of the stipulations of ITIL/IT service management best practices? It's ...

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The concept of an IT service catalogue isn’t a new one. Back in the last century IT departments were proving mechanisms to allow business users to automate their requests for IT services. Most often, ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP, its complete help desk for managed service ...

A well-crafted cloud services catalog promotes cloud cost optimization, frees up your engineers and architects, and promotes self-service cloud adoption. Here’s how. As we slog into another year of ...

Departmental websites support and maintenance Custom website configuration and setup for Faculty or Lab Groups Custom web application/database development Custom web application support ...