Automating underwriting, servicing and routine tasks frees banks and lenders to focus on real conversations with customers.

Despite the known accuracy issues with AI chatbots, OpenAI’s new Health feature will allow users to connect medical records ...

The rise of social media turned human attention into a commodity. Now, the AI race is taking that to new heights.

The first ThreatsDay Bulletin of 2026 tracks GhostAd adware, macOS malware, proxy botnets, cloud exploits, and more emerging ...

Apple Music is the next app that is getting a massive ChatGPT integration, and the new experience is now under development to give users a chance to take advantage of the AI chatbot's features for the ...

The story of technology is the story of continual disruption and displacement. New systems and processes send some skills into obsolescence, opening the way for new skills and workflows. Generative AI ...

Artificial intelligence chatbots are no longer a novelty for U.S. teenagers. They’re a habit. A new Pew Research Center survey of 1,458 teens between the ages of 13 and 17 found that 64 percent have ...

Mental health chatbots work best when people form an emotional connection with their AI therapist, according to new research by the University of Sussex published in Social Science & Medicine. With ...

An estimated 25 to 50 percent of people now turn to general-purpose artificial intelligence (AI) chatbots like ChatGPT, Gemini, and Claude for emotional support and "therapy," even though they were ...

Chatbots are marketed as great companions, able to answer any question at any time. They’re not just tools, but confidants; they do your homework, write love notes, and, as one recent lawsuit against ...

Janet Lam is an AI solutions expert and the founder of Building Blocks Business Planning, helping businesses thrive through innovation. People no longer wait days for replies. They expect answers in ...

The path to a fully digital banking future is paved by AI and the key to success lies in building trust among customers and delivering value through AI-powered experiences, writes Whitney Stewart ...