A team of researchers developed q.e.d, an AI-powered system designed to deliver rigorous and constructive feedback on ...

Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

Imagine a scenario where you write an email containing honest feedback for a colleague, but you hesitate before hitting send.

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Online reviews have become integral in many consumers' ...

Feedback can be a painful truth in the workplace. Whether it's from a customer or a co-worker, feedback can often feel like ...

Division for Student Affairs officials have made a plethora of changes to the Code of Student Conduct as officials conduct ...

Why does most everyone seem to dislike, if not hate, performance reviews? At this point, I don’t know what’s hated more — performance reviews or Mondays. I think the intense dislike is multi-factored ...

Could you defend your customer feedback metrics on an earnings call with the same confidence you defend your revenue ...

Dentists, doctors, professors, dry cleaners. Everybody is asking for a rating these days. By Eric A. Taub In the 1980s, Ed Koch, then New York’s mayor, often grabbed bemused commuters emerging from ...

Tulsa auditor asks for feedback in review of how city manages public assets Tulsa City Auditor Nathan Pickard is investigating how the city purchases and maintains public assets, asking residents for ...