Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

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Cybersecurity researchers have discovered the first data leak from DeepSeek's chatbot, the AI-powered trendy service.

Italy’s data protection authority on Thursday blocked access to the Chinese AI application DeepSeek to protect users' data ...

OpenAI has recently launched the ChatGPT Gov, the company's tailored version of ChatGPT, for the US government.

A Korean chatbot named Iruda was manipulated by users to spew hate speech, leading to a large fine for her makers — and ...

Some mistakes are inevitable. But there are ways to ask a chatbot questions that make it more likely that it won’t make stuff up.

Hackers are using the Gemini chatbot for coding, to identify attack points, and for creating fake information, Google said.

Previously little-known Chinese startup DeepSeek has dominated headlines and app charts in recent days thanks to its new AI chatbot, which sparked a global tech sell-off that wiped billions off ...