From Here To Returnity: The $800 Billion Reality Behind The Take-Back Cycle

A clear-eyed look at the $800 billion returns cycle: how it formed, where it fails, and what retailers must fix to prevent ...
IEEE

Toward Emotional Design Feature Evaluation in Craft Development: Understanding the Top-Selling Chinese and Japanese Ceramic Teapots

Abstract: Crafts are products with both functional and aesthetic properties. Through emotional design, we can enhance not only the functionality of craft products but also their aesthetic appeal. This ...
IEEE

Pedagogical Agent Emotional Design: The Effects of Emotional Cues and Model-Observer Similarity on Female Learners

Abstract: With growing recognition of the critical role of emotions, pedagogical agent (PA) emotional design has become an increasingly important research topic. In the realm of PA emotional design, ...