E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

Rather than argue with customer support, I used AI to navigate cancellation flows and surface hidden retention offers. The ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...

Multiple ongoing proof-of-concept projects are subject to customers' budget cycles and timing, creating uncertainty for ...

Inside the Outbound System That Helped 200+ Marketing & Branding Agencies Build Predictable New Business London, ...

A promotional video that says Albany is “more than just another place on the map” makes its case in a strange way: with ...

Consulting has shifted from a discretionary expense to a structural requirement for companies trying to navigate AI-driven ...

You know the promise. Automate a few flows, save hours, shave costs, and suddenly growth feels lighter. Reality''s more ...

Threat actors are exploiting complex routing scenarios and misconfigured spoof protections to send spoofed phishing emails, ...

Who gets to decide when a name stops being a name and turns into a warning label? For much of the past decade, “Karen” has ...

The South African automotive landscape is clearly evolving, not only through technology or electrification, but in the ...

Artificial Intelligence accelerates outbound sales activity as it promises more targeted and faster calls. However, it is ...