A Case Study on How Brand Equity and Service Quality Shape Revisit Intention in Luxury Hospitality The hospitality industry is rapidly evolving through digital transformation, giving rise to hybrid ...

I lied repeatedly throughout my online application for a GLP-1 medication, convinced that - at some point - I would be face a ...

Emplifi’s social care analysis found new patterns emerging for airline brands, with social AI agent implementations surging while activity on X sharply declines, leaving room for improvement NEW YORK- ...

The Secret Service may try to force former FBI Director James Comey to answer pointed questions into a social media post he issued depicting an image of “8647,” but a U.S. attorney whom President ...

Klarna is a $14.6 billion company that focuses on buy now, pay later payments. The company implemented an AI hiring freeze last year, which lasted for over 12 months. Now, the company is reversing ...

Abstract: In the field of electric customer service, with the increase and expansion of customer service business scenarios and the expansion of business scope, intelligent customer service relying on ...

On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers who ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. While reporting from CES in his FinextraTV interview, Don ...

Q: In order to move the puppet’s left arm, does the puppeteer need to move their left hand or right hand? (image above) Answer to 60% Question – Tuesday. Rule 1 removes Thursday and Friday, rule 2 ...

Starting February 2025, new Customer Service customers with Enterprise licenses will only see the Customer Service workspace app. The Customer Service Hub (CSH) app will no longer be available for all ...

Medicare Advantage customer service supports a less healthy, higher-need population, indicating that it should be designed and staffed to effectively serve complex, high-need patients. Objectives: To ...