Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Luxury home appraisals now reflect buyer behavior, design priorities, and local market insight as expectations shift in ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

Nigeria's fintech disruptors are redefining customer expectations in banking, leaving traditional institutions struggling to ...

Discover how digital experience platforms are redefining customer engagement in 2026 through personalization, omnichannel ...

Discover how Chef Kyle Connaughton turned a childhood dream into the 3-Michelin star SingleThread. A deep dive into Japanese ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

At its core, myGemma operates as a buy-sell-consign platform within the second-hand luxury market, though Brown notes that the majority of transactions today occur through direct buyouts from ...

The AI in Retail Conference returns to New York on January 12, bringing senior retail and AI leaders together to ...

CMSWire Contributor of the Year Brittany Hodak explores why apathy is harder to spot than churn—and far more costly.

The shops that win on cycle time, retention, and reputation treat every phase of a repair as part of one connected system.