In Washington, consumers have filed more than 1,600 complaints with the Better Business Bureau about auto dealerships over ...

Dr. Shafic Suleman The Ashanti Regional Office of the Public Utilities Regulatory Commission (PURC) resolved 982 out of 1,208 complaints lodged against the Electricity Company of Ghana (ECG) and Read ...

The CFPB continues encouraging companies to enroll in its Complaint Portal, but participation is not appropriate—or required—for every ...

The revamped grievance redressal framework is free to use, but customers must follow specific steps before approaching the ...

The Public Utilities Regulatory Commission (PURC) says it resolved 99.56% of all utility complaints received in the Volta and ...

The Philadelphia County Court of Common Pleas recently began a Consumer Credit Card Diversion Pilot Program to fast-track consumer credit card ...

The Marshall Project surveyed people in federal facilities for advice about the complaint process — and how to fix it.

The RBI Ombudsman Scheme 2026 has revised complaint timelines, compensation and appeal rules. Here's what every bank customer ...

If there is one thing that has united consumers in recent months, it is not a national holiday or a collective celebration: ...

POWER distributor Manila Electric Co. (Meralco) announced on Friday that its rates will increase by P0.3428 per kilowatt-hour (kWh), bringing the overall increase for a typical household to P14.8261 ...

THE Bank of Jamaica (BOJ) is proposing new standards that would force banks and other deposit-taking institutions to treat ...

People should be able to trust products and services are designed for them, monitored properly, and deliver expected outcomes ...