The revamped grievance redressal framework is free to use, but customers must follow specific steps before approaching the ...

The RBI Ombudsman Scheme 2026 has revised complaint timelines, compensation and appeal rules. Here's what every bank customer ...

Customers angry at being stuck in what they say are expensive SolarZero contracts are turning to disputes resolution services ...

If there is one thing that has united consumers in recent months, it is not a national holiday or a collective celebration: ...

The Philadelphia County Court of Common Pleas recently began a Consumer Credit Card Diversion Pilot Program to fast-track consumer credit card ...

After a storm tears through Houston, the damage is impossible to miss: torn shingles, water staining the ceiling, windows shattered across the floor. You ...

The Marshall Project surveyed people in federal facilities for advice about the complaint process — and how to fix it.

The least expensive cars in the U.S. can be found by checking transaction prices—what people are actually paying—rather than just looking at the window stickers. That’s because in this roller-coaster ...

Consumer staples are products and services that are necessities in people's lives, such as food and hygiene products. Staples are distinct from consumer discretionary items, which are products and ...

Researching home warranties doesn’t make for cozy rainy day reading, so I've done the work for you. I cut through the marketing lingo to see which home warranty companies offered the best options for ...