CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced that a major beauty retailer has selected its Voice AI and Contact Center solution. The decision ...

The Symphony will celebrate the world-class facility with two special concerts and a world-premiere. Read more community news ...

A Princeton man, who taught after-school classes for the town’s recreation department, shot and killed himself when ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

In Montgomery, a city where the Rev. Martin Luther King Jr. found his origins as an icon of civil rights, the federal holiday ...

American's 149,000-square-foot operations center is responsible for moving nearly 6,000 flights and supporting half a million ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

CANTON ‒ The Stark Area Regional Transit Authority (SARTA) will hold four public meetings in Canal Fulton, Canton, and Alliance to discuss service changes starting Feb. 9.

According to court documents, the officer was injured as part of a team trying to apprehend a man in the country illegally ...

The military faces a new recruiting crisis as America's teen population shrinks and outreach methods fail. The Pentagon is ...

Barnes Asphalt Maintenance Inc. has reached its 30-year milestone, a significant achievement in an industry where contractor ...

One of the largest hotel chains in the United States is purportedly refusing service to immigration agents amid a growing ...