Despite this, Coinbase refused to pay the $20 million ransom, instead offering a $20 million reward fund for anyone providing ...

DataMasters has announced the availability of weekly new business mailing lists designed to support business-to-business ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Three years ago the Press revealed New Jersey Transit's bus system featured missing stops, signs and shelters. Today, the system remains a mystery.

September 08, 2025 - There's little debate that AI is saving time spent on routine legal tasks — a lot of it. One study notes results from pilot projects show associate time spent on a complaint ...

A data breach stemming from a third-party customer service database has affected European airlines Air France and KLM Royal Dutch Airlines. The sister airlines are part of the Air France-KLM Group and ...

A decade and a half of enterprise cloud adoption has spread vast amounts of data and processing around the globe, and the onslaught of generative AI – and now agentic AI – is only accelerating it.

New AI-powered anomaly detection and in-memory processing capabilities in the Oracle Utilities Customer Platform are helping deliver fast, accurate meter data management (MDM) and streamlining utility ...

Texas Attorney General Ken Paxton is suing Allstate insurance company for allegedly illegally collecting, using and selling the driving behavior data of over 45 million Americans. Paxton filed the ...

The problem that we are having here is that Steam, when starts automatically, fails to communicate with its service. This can be nothing but a glitch that can be resolved by just opening the app ...