Their service ratings are ... JetBlue ranked the highest in customer satisfaction in the first/business segment, while Delta came in second and Alaska Airlines in third. In premium economy ...

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its ... retail and customer service at J.D. Power, said in a statement.

Frontier Airlines had nearly double the number of complaints per 100,000 passengers as Spirit, which came in second last year ...

Frontier Airlines received the most customer complaints for the third year in a row, as complaints against US airlines ...

While economic uncertainty and airline mechanical issues are ... retail and customer service. “But it’s clear that market dynamics are changing and will likely affect passenger experience in the ...

Hawaiian Airlines is days into implementing a new “no-show” policy that could potentially cause travelers to lose out on money.

"His expertise in operational and financial matters will be an asset to us, as will his deeply rooted commitment to the Seattle community and long history as an Alaska Airlines customer.

Alaska Airlines is betting big on California's resilience, even with the broader market uncertainty, and tailoring its service to fit the state's customer preferences, like frequent flights to ...

According to J.D. Power’s North American airlines customer satisfaction survey ... and took top marks for its premium economy service. Alaska Airlines rounded out the top three in the premium ...