Standalone customer data platforms are giving way to broader enterprise suites as vendors integrate customer data, analytics, ...

Standalone customer data platforms are giving way to broader enterprise suites as vendors integrate customer data, analytics, AI, and engagement capabilities into unified platforms. Adobe research ...

AI agents are compressing the shopping funnel and changing product discovery, requiring brands to rethink visibility, trust signals, and marketing strategies for agentic commerce.

eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots and AI agents from autonomously placing orders on its platform. The change aligns with updates to ...

E-commerce orders in the United States jumped 147% year-over-year in 2025, with more than half that growth spurred by top-performing brands, according to research released today by Omnisend. The ...

As AI shopping agents remove friction from online commerce, they are also erasing the behavioral signals retailers rely on to detect fraud — creating a visibility gap that could trigger the largest ...

E-commerce platform Minty has launched an AI-powered shopping companion that delivers deals and cashback offers in ChatGPT. The move highlights how commerce features are starting to appear inside ...

Marketing leaders expect SEO and AI search to grow side by side, at least in the short term, according to new research from mobile analytics and marketing tech firm Branch. Branch's AI Search and ...

Digital vendors and e-commerce businesses enter 2026 facing a radically changed retail landscape, shaped by rising customer expectations, tighter margins, and rapid advances in AI-driven commerce ...

Marketing with generic email blasts is outdated. It’s time to put a new tool to work: personalized outreach. Email lead-generation expert Raphael Yu argues that “spray and pray” advertising tactics ...

As fleets of autonomous robots expand across warehouses and retail operations, the robots-as-a-service (RaaS) market is projected to grow more than 30% annually through 2030 — driving demand for more ...

The Buy Now button is losing its luster. After years of digital-first dominance, shoppers are intentionally slowing down, stepping away from their screens, and heading back to physical stores — not ...