Recent disruptions to the educational systems that support many colleges and universities have highlighted the need for ...

Technology professionals consistently report that their workloads exceed capacity, their teams are understaffed, and that, despite these realities, their institution still demands they maintain the ...

"We continue to think about how to simplify systems and processes. So instead of having 128 different applications, we're trying to move toward a system-wide enterprise approach. This creates a lot of ...

"Hotline: Cybersecurity and Privacy" tackles the philosophical, moral, strategic, and organizational quandaries related to higher education cybersecurity, privacy ...

The SEI program is working with the teaching and learning community to gather evidence of the impact of instructional innovations and current practices and to help evaluate the results.

Recent disruptions to the educational systems that support many colleges and universities have highlighted the need for institutions to develop plans for instructional continuity to safeguard the ...

In 2024, the University of North Carolina at Chapel Hill transitioned to a new IT service management system to better meet user needs and lower maintenance costs. The success of the transition hinged ...

AI-related procurement is challenging due to the complexity of AI governance and the rapid pace of change of AI technologies. Procurement professionals can succeed by aligning practices with ...

In December 2023, we explored what it would take to develop a robust and meaningful policy for generative artificial intelligence (GenAI) use in higher education. Footnote1 Since then, institutional ...

As artificial intelligence becomes embedded in the technology ecosystem, clear guidelines and practices for selecting and implementing AI products and features and working with vendors are vital for ...

The growing role of artificial intelligence in higher education calls for ethical standards that empower educators and students. The future of learning hinges on intentional AI integration. The New ...

ROI for technology solutions is an emerging practice in higher education that offers promise for helping institutions balance financial constraints with continued innovation. This content is sponsored ...