Walmart started verifying Spark drivers' identities using a facial recognition feature in the app in late 2023. The tool asked users to take a series of selfies with their smartphones, which ...

Delivery app workers for Walmart stores throughout South Florida have become embroiled in a bitter feud with other drivers who they say are using fake accounts and ...

The apps providing those services typically promise a robust verification process to assure the drivers are vetted and who they say they are but a group of drivers for Walmart’s Spark app tell ...

The lawsuit alleges Walmart opened Branch accounts and deposited the Spark Drivers' earnings without their informed consent.

Walmart might be limiting the convenient self-checkout lanes to certain customers — delivery drivers, app users — in an effort to experiment with different methods. Self-checkout lanes, picked ...

The Consumer Financial Protection Bureau (CFPB) sued Walmart and fintech company Branch Messenger for allegedly forcing more than a million delivery workers to use expensive deposit accounts to ...

The companies opened deposit accounts for Walmart’s drivers with their personal information, such as Social Security numbers, without authorization, according to the agency’s complaint.