123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

Use left and right arrow keys to seek audio. Not long after Samsung sold its printer business to HP, its new owner has HP printer owners up in arms over printers no longer accepting non-HP branded ink ...

HP Inc. partners say all the hubbub surrounding a firmware update that prevented some cloned cartridges from working with HP printers misses the point: namely that off brand cartridges are breaking HP ...

HP Australia’s printer customers could be eligible for compensation after the vendor sold 220,000 printers without informing buyers that non-HP ink cartridges may not work in them. The Australian ...

HP should immediately restore customers' ability to use third-party ink cartridges, according to digital rights group the Electronic Frontier Foundation. As many HP OfficeJet printer owners discovered ...

HP faces a compensation bill in excess of $100,000 over its use of a “dynamic security feature” in printer firmware that blocked the use of non-HP ink cartridges. The company’s HP PPS Australia ...

Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...

HP has rolled out an update to several printer models with its dynamic security feature, which prevents them from using non-HP ink cartridges, Ars Technica reports. A Reddit user in the US recently ...

An update, known as Dynamic Security Feature, told certain printer models to treat aftermarket cartridges with non-HP chips as damaged and therefore unusable. The consumer regulator on Thursday said ...

HP has released an update that prevents printers from working with third-party ink cartridges. Users have reportedly complained about genuine HP ink costing more than twice as much as third-party ink.

HP Inc. subsidiarity HP PPS Australia Pty Ltd will compensate customers who bought printers equipped with a feature designed to prevent the use of third-party manufactured ink cartridges. The ...