Global investment in digital transformation is on track to approach $4 trillion by 2027, according to IDC. Yet research from BCG shows that up to 70% of these initiatives fail, and Gartner found that ...

Systems Thinking is a way of looking at the way things are made in the world and understanding how processes influence one another in a larger system. Linear thinking is a narrow way of looking at the ...

Business publications are replete with stories of well-intentioned business initiatives that went awry or caused unexpected adverse effects. Consider the case from 2024 of a popular seafood restaurant ...