Like many hospitals and health systems, patient engagement and experience was a key focus area for San Diego-based Sharp Rees-Stealy Medical Group, a division of Sharp Healthcare, especially in the ...

If you’ve ever arrived at a hotel late at night, waited in line after a long flight, or fumbled for your ID while someone types away behind a desk, you’re not alone in wishing the check-in process ...

According to a new survey by hotel tech company Mews, nearly 70% of travelers now say they’d rather skip the front desk altogether, opting for self-check-in instead.