Vodafone continues to have the highest proportion of customer complaints to the Telecommunications Industry Ombudsman (TIO), according to the latest statistics, but Optus has reported a significant ...
Optus has entered an enforceable undertaking to overhaul its telemarketing systems following an investigation held by the Australian Communications and Media Authority (ACMA). The investigation found ...
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Optus, Telstra see rise in financial hardship complaints as cost of living hits mobile customers
Complaints about the telco industry ticked up in the latest quarter as the major network providers continue to jack up the ...
Read full article: Affidavit: Man arrested after allegedly threatening to target Knicks fans ahead of NBA Finals Game 5 Joint Base San Antonio conservation officers are asking for the public’s help ...
Privacy commissioner Carly Kind has determined that telco company Optus violated individuals’ privacy by listing their ...
Complaints about Optus have also skyrocketed, rising 35 per cent to more than 40,600 complaints last year. Meanwhile, almost half of the complaints about internet quality and 58 per cent of complaints ...
Consumer complaints about services provided by Telstra and Optus dropped in the three months from July to September, contrasting with a rise in complaints for other telecoms service providers, ...
Complaints about services delivered by Australia’s biggest telcos Telstra, Optus and Vodafone continued to fall over the three months to the end of September, according to the latest Complaints in ...
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