Despite progress toward digital services, people are still getting left on the outside looking in. For those having trouble navigating online government, connecting with staff for assistance might ...

Arne Kalm would like to see more online links forged at the local level for government services.

Governments would be required to ensure online services are accessible to people with disabilities under new Biden administration plan.

GovOS conducted a research survey of business owners across the U.S. to evaluate the effectiveness of online government services. The responses reveal that 97% of business owners consider online ...

The findings are based on a combination of factors, including online government services, telecommunications infrastructure, adult literacy and digital participation. Europe continues to lead in ...

GDS has opened up about the reasons why it’s opted for a serverless infrastructure to underpin One Login, and how it hopes the system will provide UK citizens with a more personalised experience.